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HELP & SUPPORT

HELP & FAQS

Clear answers covering delivery timelines, heavyweight sizing, exchanges, and fabric specifications.

COMMON QUESTIONS

FREQUENTLY ASKED QUESTIONS

We pack and dispatch all orders within 2 to 3 business days. As soon as your order is on the way, we'll email and text you the live tracking link so you can follow it right to your doorstep.
Whenever you shop for ₹999 or more, your shipping is 100% free. We deliver all across India with express tracked delivery.
We want you to love the fit. We offer an easy 7-day exchange window from the delivery date. If you need a different size, simply reach out to our team and we'll arrange a hassle-free doorstep pickup.
No, Cash on Delivery (COD) is not available. We currently accept only 100% prepaid orders via UPI, debit/credit cards, net banking, and digital wallets at checkout.
GSM stands for grams per square meter, which measures the fabric's weight and thickness. Typical lightweight tees are around 130–150 GSM. At 180+ GSM, our tees use a denser combed cotton that gives a clean, structured drape without feeling too heavy or uncomfortable in daily wear.
FABRIC CARE

HOW TO CARE FOR YOUR PIECES

Engineered heavyweight garments require proper maintenance. Follow these rules to keep colors saturated and 3D puff prints pristine for years.

01

COLD WASH INSIDE-OUT

Always turn your tees and hoodies inside-out prior to laundering. Wash in cold water (maximum 30°C) on a gentle cycle to shield surface inks.

MAX 30°C / COLD ONLY
02

HANG DRY IN SHADE

Never tumble dry on high heat. High dryer heat shrinks heavyweight fibers and cracks cured prints. Hang dry or lay flat in indirect shade.

NO TUMBLE DRY
03

NEVER IRON DIRECTLY

Do not place a hot flat iron across 3D puff screenprints or high-density graphics. Iron garments reversed inside-out or steam at low distance.

IRON REVERSE ONLY
04

FOLD, DO NOT HANG

Because our 180+ GSM tees and 400+ GSM fleece are significantly heavier than regular cotton, wire hangers will stretch shoulders over time. Fold your streetwear.

PRESERVE SHOULDER DRAPE
STILL HAVE QUESTIONS?

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Our dispatch team handles complex order queries, custom embroidery runs, and courier updates with average response times under 45 minutes.

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