TALK TO THE TEAM.

Real humans, zero automated bot runarounds. Reach our Mumbai team for orders, drops, and sizing queries.

RESPONSE VELOCITY

< 45 MINS

Average ticket resolution during active desk hours.

COMMUNICATION

100% HUMAN

Talk directly with fashion technicians & curators.

OPERATING HOURS

10 AM – 9 PM

All 7 Days IST • Dedicated priority courier queue.

SEND US A MESSAGE

Fill in your details below. Our team replies to every inquiry within 2 hours during active hours.

FULL NAME * CODENAME

EMAIL * PRIMARY COMM

ORDER ID [OPTIONAL]

CATEGORY * INQUIRY TYPE

MESSAGE PAYLOAD * MAX 1000 CHARACTERS

DIRECT INQUIRY CHANNEL

PRIORITY DISPATCH // NO-BOT DESK

HAVE FURTHER ENQUIRIES?

For any further enquiry, you can directly contact us at platypussstore@gmail.com .

OFFICIAL SUPPORT INBOX platypussstore@gmail.com Active Daily 10:00 AM – 9:00 PM IST • Human response under 2 hours

SEND EMAIL

100% REAL HUMANS Direct contact with our core team. Zero bots.

RAPID RESOLUTION Average response within 2h during active hours.

ALL QUERIES WELCOME Order status, fit checks, returns & feedback.

QUICK HELP

Most sizing queries and courier tracking links can be answered immediately through our guides.